Merchandise Return Policy
Introduction
Thank you for shopping at www.missperry.com. We value your patronage and aim to offer the highest quality merchandise. If, for any reason, you are not completely satisfied with your purchase, we are here to help.
Time Limit for Returns
You may return any merchandise within 15 days of the date of delivery for a full refund.
Conditions for Returns
- Unused and Unopened: The merchandise must be unused, unworn, and in the same condition that you received it. It should be in the original packaging.
- Proof of Purchase: A receipt or other proof of purchase must accompany the returned merchandise.
- Damaged Items: If the merchandise is defective or damaged, please provide a photo or other evidence for verification.
Non-refundable Merchandise
Limited edition items
How to Make a Return
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Contact Us:
Please contact our Customer Service team at [email protected] to initiate the return process.
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Shipping:
You will be responsible for your own shipping costs for returning the merchandise unless the item is defective, or you receive an incorrect item.
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Processing Time
Allow up to 7-10 business days for us to process your return and issue a refund.
Refund Method
Refunds will be issued back to the original form of payment. Please allow 7-10 business days for the refund transaction to appear on your account.
Exchanges
We only replace merchandise if it is defective or damaged. If you need to exchange it for the same item, please contact us at [email protected].
Modifications to This Policy
We reserve the right to modify this refund policy at any time. Changes and clarifications will take effect immediately upon posting on our website.
Contact Us
If you have any questions about our merchandise refund policy, please contact us:
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Email
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Address
309 Main Street #269, Islip, NY 11751